Privacy Policy

Last updated: [10/08/2025]

Céphéide Joaillerie respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and what rights you have.

The data controller is Céphéide Joaillerie, sole trader, contactable at: [cepheide.joaillerie@outlook.fr].

We collect your contact details, such as your first name, surname, postal address, telephone number, and email address, as well as information relating to your orders, including the products purchased, the date, and the amount. Payment data is processed securely by our payment service provider. We may also keep a record of our communications and collect certain technical data, such as your IP address, the type of device used, or the pages you visit.

This information is used to process and deliver your orders, maintain and monitor your customer relationship, provide after-sales service, send you information and offers by email (where you have given consent), improve our website and services, and comply with our legal and fiscal obligations. The legal bases for processing this data are the performance of a contract, your consent, our legitimate interests, or compliance with legal obligations.

Your data is kept for the duration of our business relationship, then archived for three years after the last contact. Billing data is retained for ten years in accordance with accounting obligations. Cookies are stored for a maximum of thirteen months. Newsletter subscriptions are maintained until you unsubscribe.

Some of your data may be shared with our service providers, including Square Espace for hosting and e-commerce solutions, payment service providers such as Stripe or PayPal, delivery services such as La Poste, and analytics tools such as Google Analytics. If these providers are located outside the European Union, data transfers are governed by recognised legal safeguards, such as Standard Contractual Clauses.

We implement technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

In accordance with the UK GDPR and EU GDPR, you have the right to access, rectify, delete, restrict, or object to the processing of your data, the right to data portability, and the right to withdraw your consent at any time. You may also lodge a complaint with the CNIL (www.cnil.fr). To exercise your rights, you can contact us by email.

Our website uses cookies to ensure its proper functioning, improve your browsing experience, compile statistics, and provide relevant content or advertisements. You can manage or disable cookies via your browser settings or through the cookie management banner displayed when you visit our site.

If you choose to subscribe to our newsletter, you will receive updates and special offers. You may unsubscribe at any time by clicking the link provided at the bottom of each email.

This policy may be updated at any time. The date of the last update is shown at the top of this document.